Refund policy

• A full refund or free replacement for products lost or damaged during delivery (proof of damage or loss required).
• If goods are faulty/damaged we are happy to either refund in full or exchange them subject to stock availability, please contact us within 7 days of receipt and send as many details as possible including your order number as well as a picture if there is something wrong with one of the products.
• If you are not completely satisfied with your product, simply return the unused product(s) in its original unbroken packaging within 14 days of receipt for a refund. Return shipping costs are for the returning party.
• When we receive the product, we will refund the value of the purchased product, but not the original freight.
• All products must be returned in their original packaging and not broken or in any other way damaged – neither can the product. Otherwise, it will not be possible to obtain a refund.
• Custom-made items will not be accepted for returns or refunds unless there is a sizing error, delivery mistake, or manufacturing defect.